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  1. Impala
  2. Technical

Technical

  • Hotel Onboarding Guides
  • PMS
  • Webhooks
  • API

Technical

Hotel Onboarding Guides

  • Opera Handbook
  • Guestline handbook
  • Clock handbook
  • Mews handbook
  • Suite8 handbook
  • Protel Handbook

PMS

  • Property management systems that we support
  • How to set up ISO codes in Suite8
  • The hotel has reinstated a cancelled booking, why is the new booking status not reflected on the API?
  • Connecting a Hotel to Impala's API for each compatible PMS
  • How often does Impala queries the data for each PMS?
  • How far back does Impala retrieve data (per PMS)
See all 19 articles

Webhooks

  • Retrieving the check-in and check-out time of a reservation
  • Webhooks and race condition
  • What happens to failed Webhooks?
  • How to check failed webhooks
  • Webhook authentication
  • Breakdown of Impala's booking Webhooks

API

  • Why am I seeing the error "this endpoint requires access that hasn't been provided by the hotel"
  • Does your API support read and write?
  • What is the API rate limit?
  • Does Impala have a pagination limit?
  • Am I able to retrieve bills from the Charleston hotel?
  • Can I get bookings for one specific start date without having to filter?
See all 12 articles
Impala

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